What We Collect and Why
When you open an account with bet229, we collect the information needed to run it — your name, contact details, and the payment method you use to deposit or withdraw. If you transact through bKash, Nagad, or Rocket, we record the transaction reference and amount so
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we can match your wallet activity to your account. We do not store your mobile wallet PIN or full wallet credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual access.
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This data is used only for account operation, fraud prevention, and meeting any legal obligations that apply in your eligible region. We do not sell your personal data to third parties. Retention periods vary by data type: transaction records are kept as long as required by
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applicable law, while session logs are cleared on a rolling basis. You can request a copy of your data or ask us to correct inaccurate details at any time through our support channel. Availability of this service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.